We hope you love your BIKINIV product, but if you’re not completely satisfied, you can return merchandise within 30 days of purchase. Only orders are purchased online at an official )(www.wandashopping.com) website can be returned by mail to us at our warehouse. If you ordered through a different retailer, please contact them directly for their return policies. If you, are for whatever reason, not happy with the products you ordered from an official our website, you may return the products delivered to you within 30 calendar days after receipt of the merchandise, without giving us any reason, as long as, the products are unwashed and not used in any way; the product is in its original, undamaged packaging (a carefully opened package will not be considered damaged), the package is complete (e.g: both items of a pair must be returned). We will not accept returned products that do not comply with these instructions.

We hope you love your K-Swiss product, but if you’re not completely satisfied, you can return merchandise within 30 days of purchase. 

Only orders purchased online at an official European K-Swiss websites (www.kswiss.eu, www.kswiss.co.uk) can be returned by mail to us at our warehouse. If you ordered through a different retailer, please contact them directly for their return policies.

If you, are for whatever reason, not happy with the products you ordered from an official European K-Swiss website, you may return the products delivered to you within 30 calendar days after receipt of the merchandise, without giving us any reason, as long as, the products are unwashed and not used in any way; the product is in its original, undamaged packaging (a carefully opened package will not be considered damaged), the package is complete (e.g: both items of a pair must be returned).

We will not accept returned products that do not comply with these instructions.

How long does shipping take?
We process orders within 1-2 workdays, then ship orders to different countries via different couriers with final delivery by local post service. The estimated delivery time varies from the destination country. You may check the Shipping Info of your country here.

Please contact us here and specify your order number. We will cancel your order so that you can place a new one.

Should you choose to cancel your order before it ships, please contact Customer Service and someone will cancel your order for you.

Please be sure to have your unique reference number stated in your order confirmation at hand to make this process easier for you.

Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons are:

Item(s) not available.

Difficulty in processing your payment information.

Cannot ship to address provided.

Duplicate order was placed.

Cancelled due to a customer request.

If your order is cancelled, you will receive a notice regarding your order via e-mail which will explain the reason for the cancellation. You will not be billed for any cancelled items.

You may check the Shipping Info of your country here.

All listed prices are in USD. You can switch to a different currency display with the currency switcher drop-down in the menu. We charge in USD, and the currency switcher only changes the price display and gives an estimation of the price in your target currency. The actual exchange rate is set by your bank.

For all shipped packages, we send the tracking number and link in an email. If you fail to receive the email or need more information about tracking details, you can contact us here, and we will help you communicate with the courier.

You can change your address before it is fulfilled by contacting us here. Please provide your order number and updated shipping address.

The actual customs duty is calculated according to the value declaration and is collected by the customs of the importing country. The customs duty is paid by the buyer and is not included in the retail price.