Risk free shopping

Risk free shopping

Satisfaction Guarantee

Risk free shopping in our online store

Returns and Exchanges
We are not happy unless you are happy. We take great pride in our products and hope you are delighted with your purchase from RetroTaps. If for some reason you are not 100% satisfied, we will do everything we can to resolve your issue. Read more.

Within 15 days from the date you received your product you may return the item for a full refund or exchange. After 5 days and up until 30 days after your order was placed, we will refund the item or provide you with an online store credit. Please note, you will be refunded the cost of the product, however the shipping charges are non-refundable. The shipping cost incurred to return the item is also at the purchaser's expense. We reserve the right to refuse a refund if the merchandise received is damaged.

 

Why us

Risk-Free Shopping Guarantee!


RISK-FREE SHOPPING GUARANTEE!

Our main goal is to make you satisfied with your purchase. In fact, we're so sure you will be, that we offer a 100% Satisfaction Guarantee on every purchase, so you have absolutely no risk. If a product is not working as it should be, is damaged or does not fit, we will replace it for you immediately.
If the item you received is not damaged, yet you are unsatisfied with it, you may return it for a full refund as per our refunds policy.
We do everything in our power to make you satisfied, but please keep in mind that in some cases we are constrained to the policies of our suppliers. In such cases, we will clearly state the relevant policy on the product page so you will know in advance.
If you are in any way not satisfied with your product, contact us immediately at support@fitsash.com and we'll do whatever it takes to make you happy. 

Risk Free Shopping. Buy with Confidence!

 

Vivid Racing is focused on providing you with the ultimate in Risk Free Shopping giving you strong buyer confidence. We have outlined the below conditions so you can confidently buy from us knowing your options for getting the best products and service. If you have a issue with what was ordered, contact our customer service department at 1-866-44-8483 Monday to Friday 9am - 6pm MST, or contact us via email by Clicking Here so we can assist you to the best of our abilities.

*Risk Free Shopping most follow these guidelines:

  • Risk Free Shopping guarantee is valid on limited products for 30 days. 
  • Item(s) must be brand new in unused condition.
  • All original packaging, components, instructions, must be included in undamaged condition.
  • Special Order items that are custom made specifically for your vehicle and order are restricted from this program.  Special order items are deemed as:  Custom to the customers needs, specialty built products, non standard items, made to order products, or products that must be imported or purchased specifically for individual customer.
  • Products that have been installed, test fitted, painted, used are restricted from this guarantee. This includes items such as: brake components, body kits, tires, clutch kits, etc.
  • Guarantee does not cover not wanting an item, issues due to installation error, ability, or lack of understanding by customer and/or installation shop.
  • Returns must be approved by Sales Manager and assigned an RMA number.