What is your return policy

We hope you love your K-Swiss product, but if you’re not completely satisfied, you can return merchandise within 30 days of purchase. 

Only orders purchased online at an official European K-Swiss websites (www.kswiss.eu, www.kswiss.co.uk) can be returned by mail to us at our warehouse. If you ordered through a different retailer, please contact them directly for their return policies.

If you, are for whatever reason, not happy with the products you ordered from an official European K-Swiss website, you may return the products delivered to you within 30 calendar days after receipt of the merchandise, without giving us any reason, as long as, the products are unwashed and not used in any way; the product is in its original, undamaged packaging (a carefully opened package will not be considered damaged), the package is complete (e.g: both items of a pair must be returned).

We will not accept returned products that do not comply with these instructions.